Closer to the wedding, we checked again and another Sales Manager was able to really help us out. The reservations agents I spoke to were super nice and even gave me some insider information - the hotel wasn't really completely booked but other blocks were holding on to their rooms. I had to scramble and find another hotel that would give me a block of rooms about a month before my wedding all because Orleans made mistakes. Even though I received confirmation that the room block was increased to 15, it was never done. Long story short, it turns out that week in Vegas was SUPER busy and the Orleans had sold all of their rooms ('sold' includes giving to other room blocks). Come February, I started getting Facebook messages and texts from our out of town guests saying the room block was full.
I received an email stating it had been done. In December, I emailed Jasmine again and asked her to increase our room block to 15 rooms for the entire week. I was going to block about 20 rooms but, Jasmine, the Sales Manager assured us we should just block the 10 minimum and we could always increase the room block at a later date. Our wedding wasn't until March 2017 and we set up the block around September/October 2016. We used the Orleans as our group room block for our guests. I'm struggling with this review since overall, everything worked out in the end.
